GC Retail Seasonal Support Store 331

Guitar Center•Roseville, MI

9h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending appropriate products and services, and helping close sales. The role supports the company’s mission of helping people experience the joy of creating music while providing an inclusive, customer-first environment. Successful associates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn. They work through Guitar Center’s certification program to develop foundational product knowledge and sales techniques. The role also helps keep the store ready for business, maintains product displays, and builds customer relationships to support future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to perform and return to their job after a tour.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holiday time.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.