GC Retail Operations Associate Store 331

Guitar Center•Roseville, MI

About The Position

The Operations Associate supports store operations by shipping and receiving stock and shipments, administering daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. The role calls for collaboration, customer focus, initiative, organizational skills, attention to detail, and the ability to learn and use retail technology and systems. Employees must be able to work in a loud environment for 5–8 hours, work weekends, holidays, and evenings, and lift up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively with a team.
  • Customer-service focus and ability to provide an excellent customer experience.
  • Initiative and ability to identify opportunities or issues and follow through.
  • Organizational skills, including prioritizing, multitasking, attention to detail, and completing tasks in a timely manner.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.
  • Ability to learn and follow protocols and guidelines to protect people and assets.

Responsibilities

  • Perform tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Perform additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for employee musicians
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