GC Retail Drum and Percussion Specialist Store 331
About The Position
As a Drum and Percussion Specialist, you are the face of Guitar Center’s Drum Shop, providing exceptional customer service and driving Drum and Percussion sales. You greet customers, understand their needs, recommend suitable products, and address objections to help close sales. You maintain knowledge of the Drum and Percussion inventory, products, and industry trends; explain instrument features and benefits; and keep the department clean, organized, accurately priced, and merchandised to company standards. The role also involves monitoring inventory, restocking displays, completing daily operational tasks, and participating in company and vendor training. You foster relationships with the local drumming community and vendors, participate in external promotions, and may travel for vendor events and training.
Requirements
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Strong customer service orientation and excellent interpersonal skills.
- Intermediate to advanced knowledge of Drum and Percussion equipment.
- Excellent attention to detail.
- Genuine interest and enthusiasm for drumming and percussion instruments.
Nice To Haves
- Previous experience in retail sales.
- Previous in-store merchandising experience.
Responsibilities
- Greet and assist customers in the Drum Department, providing excellent service throughout their shopping experience.
- Understand customers’ musical needs and recommend suitable Drum and Percussion products.
- Promote and sell drum gear to meet or exceed sales goals.
- Maintain comprehensive knowledge of Drum and Percussion inventory, new products, and industry trends.
- Explain the features and benefits of percussion instruments to customers.
- Keep the Drum Department clean, organized, and merchandised according to company standards and planograms.
- Maintain accurate pricing and update displays.
- Complete daily operational tasks to keep the department ready for business.
- Monitor inventory, restock displays, and maintain an appealing department.
- Participate in company onboarding, certification, ongoing education, and vendor training.
- Build relationships in the local drumming community and participate in external promotions.
- Establish and maintain positive vendor relationships and attend vendor-related events and training, including potential travel.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
