GC Retail Seasonal Support Store 614

Guitar Center • Columbus, OH

5d • Onsite

About The Position

As a Seasonal Support employee at Guitar Center, you will serve as the face of the store by greeting customers, identifying their needs, recommending appropriate products, and pitching solutions to close sales. The role supports Guitar Center’s mission to nurture musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment.

Successful employees provide excellent customer service, take initiative, communicate clearly and respectfully with diverse stakeholders, and build product and sales knowledge through Guitar Center’s certification program. The role also includes helping prepare the store for business, maintaining displays, and building customer relationships to support future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously in written and verbal interactions with diverse people.
• Ability to take initiative, learn quickly, and follow through on work activities.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks to ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Take on additional duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.
• Gig leave for musician employees to take time off to tour and return to their job.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed