GC Retail Seasonal Support Store 375
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending appropriate products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music. Successful candidates provide an excellent customer experience, take initiative, communicate respectfully and effectively, and develop product and sales knowledge through Guitar Center’s certification program. The position also involves supporting store readiness, inventory replenishment, and customer relationships that may lead to future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to identify opportunities and issues, follow through on work activities, and take positive action without being asked.
- Ability and willingness to learn product knowledge, store operations, sales, and leadership skills.
- Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Greet customers, qualify their needs, match them with appropriate products, and work to close sales.
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Handle customer service issues when needed.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to perform and return to their jobs after touring.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
