GC Retail Seasonal Support Store 523

Guitar Center • New London, CT

9h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to nurture lifelong musicians and make music accessible to customers and staff. Successful candidates provide an excellent customer experience, take initiative, communicate respectfully and clearly, and develop product and sales knowledge through Guitar Center’s certification program.

The position also involves helping the store stay ready for business, maintaining displays, building customer relationships, and supporting service sales. Additional duties may be assigned.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to take initiative, learn quickly, and follow through on work activities.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Participate in onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build relationships with customers to fulfill future service needs.
• Greet customers, qualify their needs, recommend suitable products, and help close sales.
• Handle customer service issues as needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee musicians to take time off to perform or tour and return to their job afterward.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed