GC Retail Seasonal Support Store 555

Guitar Center•Braintree, MA
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, matching them with appropriate products, and using sales techniques to close sales. The position also supports service sales, store readiness, inventory replenishment, and customer relationship building. Employees continue learning through onboarding, certification, and ongoing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Participate in onboarding, certification, and continuing education.
  • Assist with tasks needed to prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to meet future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off for a tour and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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