GC Retail Seasonal Support Store 122

Guitar Center • Lake Forest, CA

8d

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to foster creativity and music while creating an inclusive, customer-first experience.

Successful candidates demonstrate strong customer focus, initiative, interpersonal communication, and a willingness to build product and sales knowledge through Guitar Center’s certification and learning programs. They help customers through the sales process, support service sales targets, maintain store readiness and displays, monitor inventory, and build customer relationships for future service needs.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off for a tour and return to their job afterward.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed