GC Retail Seasonal Support Store 631

Guitar Center•Lexington, KY

6h•Onsite

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission of helping people experience the joy of creating music and contributes to an inclusive, customer-first environment. The Seasonal Support associate helps customers through the sales process, demonstrates product and service knowledge, works toward service sales targets, and builds customer relationships to support future service needs. The position also includes learning through onboarding, certification, and continuing education; helping keep the store ready to serve customers; monitoring inventory and replenishing displays; and performing other assigned duties.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build customer relationships to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off for a tour and return to their job afterward.
Medical benefits.
Dental benefits.
Vision benefits.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.