GC Retail Seasonal Support Store 469

Guitar Center•Mesquite, TX

5d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending appropriate products, and working to close sales. The role supports Guitar Center’s mission of helping people experience the joy of creating music and contributes to an inclusive, customer-first environment. Successful Seasonal Support employees provide excellent customer service, take initiative, communicate respectfully and effectively with diverse stakeholders, and build product and sales knowledge through Guitar Center’s certification program. They help customers through the sales process, support store readiness and customer service, maintain displays, and build relationships to meet future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Participate in onboarding, certification, and continuing education to keep learning.
Assist with tasks required to prepare the store to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.