GC Retail Seasonal Support Store 216

Guitar Center•San Jose, CA

11h

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, recommending suitable products, and working to close sales. The role focuses on providing an excellent customer experience while helping customers through the sales process and building relationships to support future service needs. The position also involves learning product and sales techniques through Guitar Center’s onboarding, certification, and continuing education programs; helping keep the store ready for business; and monitoring inventory and replenishing displays. Seasonal Support employees are expected to demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks to ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to perform and return to their job after touring.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.