GC Retail Seasonal Support Store 763
About The Position
Guitar Center’s Seasonal Support team member serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create an inclusive, customer-first environment. Successful candidates demonstrate a strong customer focus, initiative, clear and courteous communication, and an interest in learning products and sales techniques through Guitar Center’s certification program. The role also involves helping keep the store ready for business, maintaining product displays, and building customer relationships to support future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse people and stakeholders.
- Ability to take initiative, learn quickly, and follow through on work activities.
- Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks required to keep the store ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee-musicians to take time off to tour and return to their job afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holiday time.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
