GC Retail Operations Associate Store 763

Guitar Center•Lawrenceville, GA

About The Position

Guitar Center’s Operations Associate supports store operations by handling inventory and shipments, completing daily tasks, and ensuring products are merchandised to provide customers with a positive store experience. The role contributes to Guitar Center’s mission of nurturing lifelong musicians and making the joy of creating music accessible to musicians and non-musicians alike. Successful associates collaborate effectively, focus on customer service, take initiative, stay organized in a fast-paced environment, protect people and assets by following protocols, and learn the technology and retail systems needed for the work. The position requires working in a loud environment for 5–8 hours, availability for weekends, holidays, and evenings, and the ability to lift up to 40 pounds.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Availability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively as part of a team.
  • Customer-service focus and ability to connect with customers in a meaningful way.
  • Initiative, including identifying opportunities or issues and following through on work activities.
  • Organizational skills, including prioritizing, multitasking, and attention to detail in a fast-paced, high-urgency environment.
  • Ability to learn and use technology, retail systems, equipment, and computer programs required for the role.
  • Ability to learn and follow protocols and guidelines to protect people and assets.

Responsibilities

  • Complete tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare for and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place point-of-purchase signage and price signs.
  • Handle cash.
  • Maintain awareness of shrink and help control it.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee-musicians to take time off to tour and return to their job.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holiday time.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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