GC Retail Seasonal Support Store 744

Guitar Center•Winston-Salem, NC

About The Position

Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, understanding their needs, recommending suitable products, and supporting sales. The role focuses on providing an excellent customer experience, demonstrating product and service knowledge, and helping customers through the sales process. Seasonal Support also contributes to store readiness and customer service by completing store tasks, replenishing displays, and building customer relationships to support future service needs. The position includes onboarding, certification, and continuing education.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks needed to prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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