GC Retail Seasonal Support Store 337

Guitar Center • Highland Park, IL

9h • Onsite

About The Position

Guitar Center’s Seasonal Support team member serves as a customer-facing representative in the store. The role involves greeting customers, identifying their needs, recommending suitable products, and helping close sales. The employee contributes to a welcoming, inclusive customer experience while supporting store operations and service needs.

Successful candidates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn through Guitar Center’s onboarding, certification, and continuing education processes. The position also involves building customer relationships, keeping displays replenished, and helping ensure the store is ready to serve customers.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Participate in onboarding, certification, and continuing education.
• Assist with tasks that prepare the store to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Perform additional duties as assigned.

Benefits

• Gig leave for employee-musicians to take time off to perform and return to their job after a tour.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed