GC Retail Operations Associate Store 337

Guitar Center•Highland Park, IL

About The Position

Guitar Center’s Retail Operations Associate supports store operations by handling inventory and shipments, completing daily tasks, and ensuring products are merchandised to create a positive customer experience. The role calls for teamwork, customer-service skills, initiative, organization, attention to detail, and the ability to learn retail technology and systems. The position involves working in a loud environment for 5–8 hours and requires availability for weekends, holidays, and evenings, as well as the ability to lift up to 40 pounds. The listed pay rate is $15.25–$22.88 per hour, depending on background and experience. Actual compensation may vary based on experience, education, and other factors, and pay ranges may differ by location.

Requirements

  • Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work in a loud environment for 5–8 hours.
  • Ability to work weekends, holidays, and evenings.
  • Ability to lift up to 40 pounds.
  • Ability to collaborate and work effectively as part of a team.
  • Customer-service skills and the ability to provide a positive customer experience.
  • Initiative and willingness to learn about the broader business.
  • Strong organizational skills, attention to detail, and ability to multitask in a fast-paced, high-urgency environment.
  • Ability to learn and use retail technology, systems, equipment, and computer programs.

Responsibilities

  • Handle tasks related to inventory control.
  • Ship and receive gear and other items.
  • Prepare and execute inventory cycle counts.
  • Stock and merchandise products according to a planogram.
  • Print and place signage and price signs (POP).
  • Handle cash.
  • Maintain awareness of and help control shrink.
  • Complete additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with company match
  • Mental health support
  • Paid sick time
  • Paid holidays
  • Paid vacation time
  • Employee discount program
  • Tuition reimbursement options
  • Gig leave for musician employees
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