GC Retail Seasonal Support Store 786

Guitar Center•Gainesville, FL

4d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment. Successful candidates focus on customer service, take initiative, communicate respectfully and clearly with diverse stakeholders, and develop product and selling knowledge through Guitar Center’s certification program. The role also involves supporting store operations and customer service needs as assigned.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Assist with tasks that ensure the store is ready to conduct business and serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to meet future service needs.
Perform additional duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Mental health support
Paid sick time
Paid holiday time
Paid vacation time
Employee discount program
Tuition reimbursement options
Gig leave for musician employees to take time off to tour and return to their job