GC Retail Seasonal Support Store 827

Guitar Center•Paramus, NJ
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, identifying their needs, matching them with appropriate products, and helping close sales. The role focuses on customer service, product and service knowledge, sales, and supporting store readiness and operations. The position includes onboarding, certification, and continuing education, as well as building customer relationships to address future service needs.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Participate in onboarding, certification, and continuing education.
  • Assist with tasks that prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for musician employees to take time off to tour and return to their job.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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