GC Retail Seasonal Support Store 422

Guitar Center•Westminster, CO
•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, understanding their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment. Successful candidates provide excellent customer service, take initiative, communicate respectfully and clearly with diverse people, and develop product and sales knowledge through Guitar Center’s certification and learning programs. The position also helps prepare the store for business, maintain displays and inventory, and build customer relationships for future service needs.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to communicate clearly, positively, and courteously with diverse individuals and stakeholders.
  • Ability to work through the Guitar Center certification program to develop a foundational understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks needed to prepare the store to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build relationships with customers to fulfill future service needs.
  • Take action to address customer service issues and follow through on opportunities or problems.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off to tour and return to their job afterward.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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