GC Retail Operations Associate Store 422

Guitar Center•Westminster, CO

About The Position

Guitar Center’s Retail Operations Associate supports store operations by handling inventory and shipments, completing daily tasks, and ensuring products are merchandised to create a positive customer experience. The role contributes to Guitar Center’s mission of nurturing lifelong musicians and helping people experience the joy of creating music, while supporting an inclusive, customer-first environment. Successful associates collaborate and build strong working relationships, focus on customer service, show initiative, stay organized and attentive to detail in a fast-paced environment, and learn the technology and retail systems needed for the job. The position involves inventory control, shipping and receiving, cycle counts, stocking and merchandising, signage, cash handling, and shrink awareness. Associates must be able to work in a loud environment for 5–8 hours, work weekends, holidays, and evenings, and lift up to 40 pounds.

Requirements

Basic understanding of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to work in a loud environment for 5–8 hours.
Ability to work weekends, holidays, and evenings.
Ability to lift up to 40 pounds.
Ability to collaborate, work as part of a team, and build good working relationships.
Customer-service orientation and ability to connect meaningfully with customers.
Initiative, ability to learn quickly, and interest in learning about the entire business.
Organizational skills, attention to detail, and ability to manage priorities and multitask in a fast-paced, high-urgency environment.
Ability to learn and use technology, retail systems, equipment, and computer programs needed for communication, customer service, and business needs.
Ability to learn and follow protocols and guidelines to protect people and assets.

Responsibilities

Handle tasks related to inventory control.
Ship and receive gear and other items.
Prepare and execute inventory cycle counts.
Stock and merchandise products according to a planogram.
Print and place point-of-purchase signage and price signs.
Handle cash.
Maintain awareness of and help control shrink.
Perform additional duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company match
Mental health support
Paid sick time
Paid holidays
Paid vacation time
Employee discount program
Tuition reimbursement options
Gig leave for employee-musicians to take time off to tour and return to their job