GC Retail Seasonal Support Store 722

Guitar Center • Bartlett, TN

22h • Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending suitable products, and helping close sales. The role supports the company’s mission to nurture lifelong musicians and create inclusive customer-first environments. Successful employees focus on customer service, take initiative, communicate respectfully and clearly, and learn products and sales techniques through Guitar Center’s certification program.

The position also involves reaching sales targets for services, assisting customers throughout the sales process, completing onboarding and continuing education, preparing the store for business, replenishing displays, and building customer relationships to support future service needs. Other duties may be assigned.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Greet customers, qualify their needs, match them with appropriate products, and help close sales.
• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Participate in onboarding, certification, and continuing education.
• Assist with tasks that ensure the store is ready to conduct business and serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Handle customer service issues as needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical benefits.
• Dental insurance.
• Vision insurance.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed