Seasonal Store Manager (102-01)

Hickory Farms LLC•Knoxville, TN

19h•$17 - $18•Onsite

About The Position

The Seasonal Store Manager is employed by Noor Staffing Group, representing Hickory Farms, and leads the day-to-day operations and performance of one or more seasonal retail locations. The role oversees staffing, sales, merchandising, inventory accuracy, loss prevention, and compliance with company and operational standards. The manager is responsible for creating exceptional customer experiences, leading by example, and developing a high-performing sales team. The schedule is based on business needs. Following Thanksgiving, managers are expected to work at least 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for successful store operations. The manager must be available for any required shift—including evenings, weekends, and holidays—and must be able to travel to the store on short notice to address operational needs. Occasional local travel to other store locations may also be required. The position is based primarily in a fast-paced, high-traffic mall retail environment and involves frequent customer interaction and movement. It requires standing for extended periods, lifting and carrying items, and frequent bending, reaching, and walking. Employees may encounter hot and cold temperatures while restocking products and accessing freezers. Pay is $17.00–$17.50 per hour. This seasonal position is not eligible for medical or other company-sponsored benefits unless required by applicable law. Seasonal team members receive 30% off Hickory Farms products.

Requirements

High school diploma or GED.
Strong background in retail or customer service management.
Critical thinking and problem-solving skills.
Strong leadership and organizational skills.
Ability to motivate a team and drive performance.
Effective decision-making skills.
Integrity and honesty.
Flexibility and adaptability.
Conflict management skills and stress tolerance.
Availability to work required shifts, including evenings, weekends, and holidays as needed.
Ability to travel to the store on short notice and, when required, to other local store locations.
Ability to stand for at least two consecutive hours.
Ability to exert up to 42 lbs. occasionally and 25–35 lbs. frequently.
Ability to perform frequent bending, lifting, reaching, and walking, and repetitive hand and finger motions.

Responsibilities

Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager.
Lead daily store operations, including staffing, sales, merchandising, inventory, and loss prevention.
Achieve or exceed sales and performance targets for assigned locations.
Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures.
Ensure team members follow the customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close.
Deliver a customer experience that reflects the Hickory Farms brand.
Monitor and report performance issues to the Headway Corporate Employee Relations Specialist.
Immediately report legal employee relations issues, such as harassment or discrimination, to the Seasonal Area Manager and Employee Relations Specialist.
Ensure compliance with company policies, safety protocols, and loss prevention standards.
Report workplace injuries to the corporate office within 24 hours using the required forms.
Be available to visit the store on short notice, including off-hours, weekends, and evenings.
Perform intermediate math functions, including calculating discounts, percentages, and sales metrics.
Complete assigned training modules and ongoing learning materials.
Perform other duties as assigned.