Seasonal Store Manager (102-05)
About The Position
The Seasonal Store Manager is employed by Noor Staffing Group, representing Hickory Farms, and leads the day-to-day operations and performance of one or more seasonal retail locations. The manager is responsible for sales results, staffing, visual merchandising, inventory accuracy, loss prevention, and compliance with company and operational standards. The role also focuses on delivering a strong customer experience, leading by example, and developing a high-performing sales team. Schedules are based on business needs. Following Thanksgiving, managers are expected to work a minimum of 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for store operations. Managers must be available for any required shift—including evenings, weekends, and holidays—and able to travel to the store on short notice, including outside regular hours, to address operational needs. Local travel to other stores may also be required. The position is based primarily in a high-traffic mall retail environment. It involves frequent customer interaction and movement, extended periods of standing, and physical activities such as bending, lifting, reaching, and walking. There may be exposure to weather and hot or cold temperatures during product restocking and freezer access.
Requirements
- High school diploma or GED.
- Strong background in retail or customer service management.
- Critical thinking and problem-solving skills.
- Strong leadership and organizational skills.
- Ability to motivate a team and drive performance.
- Effective decision-making skills.
- Integrity and honesty.
- Flexibility and adaptability.
- Conflict management and stress tolerance.
- Availability to work required shifts, including evenings, weekends, and holidays as needed.
- Ability to travel to the store on short notice and, when required, travel locally to other store locations.
- Ability to stand for at least two consecutive hours.
- Ability to exert up to 42 lbs. occasionally and 25–35 lbs. frequently.
- Ability to bend, lift, reach, and walk frequently.
- Ability to use hands and fingers for repetitive tasks, including operating a cash register, stocking, and merchandising.
Responsibilities
- Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager.
- Lead daily store operations, including staffing, sales, merchandising, inventory, and loss prevention.
- Meet or exceed sales and performance targets for assigned locations.
- Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures.
- Ensure team members follow the customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close.
- Deliver a customer experience that reflects the Hickory Farms brand.
- Monitor and report performance issues to the Headway Corporate Employee Relations Specialist.
- Immediately report legal employee relations issues, such as harassment or discrimination, to the Seasonal Area Manager and Employee Relations Specialist.
- Ensure compliance with company policies, safety protocols, and loss prevention standards.
- Report workplace injuries to the corporate office within 24 hours using required forms.
- Be available to visit the store on short notice, including off-hours, weekends, and evenings.
- Perform intermediate math functions, including calculating discounts, percentages, and sales metrics.
- Complete assigned training modules and ongoing learning materials.
- Perform other duties as assigned.
Benefits
- 30% discount on Hickory Farms products. The seasonal role is not eligible for medical or other company-sponsored benefits unless required by applicable law.
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What This Job Offers
Career Level
Manager
Education Level
High school or GED
