Go! Seasonal Store Manager

Go! Stores•Danbury, OH

About The Position

Go! Retail Group is hiring a Seasonal Store Manager to open and manage a seasonal retail store, staff and lead a small associate team, and drive sales while maintaining visual standards and effective operational controls. The manager is expected to create an engaging customer experience and a rewarding, fun environment for associates. Successful candidates are sales-focused, KPI-driven, energetic, and enjoy serving customers and managing a team. The position includes leadership, retail sales, staff management, and store operations responsibilities. The manager hires and trains seasonal staff, schedules and manages payroll within the store budget, coaches employees, handles customer and staff issues, and works with the Area Sales Manager to maximize sales. Store operations include merchandising, inventory and loss prevention, bank deposits, store assembly and opening and closing, safety and policy compliance, and maintaining relationships with mall partners. This is a seasonal, full-time, temporary position. Work may include weekends and evenings as needed. The role is performed in a retail store environment with moderate noise. The employee may occasionally lift or move up to 50 pounds and is regularly required to talk and hear; frequently use hands; and stand, walk, and reach.

Requirements

Proven successful experience as a retail store manager with a sales focus.
At least 1 year of retail experience and management experience.
Proven ability to drive sales.
Excellent problem-solving abilities.
Ability to create a customer-focused environment.
Strong organizational and leadership skills.
Good communication and interpersonal skills.
Enthusiasm for being an impactful and innovative leader.
Self-motivated, passionate, optimistic, and solution-oriented, and open to feedback.
High integrity, accountability, reliability, and responsibility.
Knowledge of retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
Knowledge of retail management POS systems, basic computer skills, and Microsoft Office.
Ability to perform basic math functions.
Flexibility and ability to thrive in a fast-paced environment.
Attention to detail.

Responsibilities

Build team morale by celebrating strong employee performance, sales goal achievement, and attention to detail.
Address issues raised by staff or customers, including complaints and grievances.
Set a professional example and maintain high performance.
Train, motivate, mentor, and provide feedback to sales staff to meet sales goals.
Stay informed about consumer marketing initiatives and participate in promotions to maximize sales.
Deliver excellent customer service, maintain customer satisfaction, and provide guests with a great experience.
Work with the Area Sales Manager to maximize sales results.
Merchandise products according to visual direction and standards and create an active-selling environment.
Hire and train a seasonal team to provide outstanding customer service.
Manage staff payroll and schedules within the store payroll budget.
Monitor employee performance and provide coaching and feedback.
Work with the Area Sales Manager on employee relations, disciplinary matters, and terminations.
Make daily bank deposits and manage the store, inventory, and loss prevention.
Follow company policies and procedures, represent the company positively, and ensure the store meets health and safety regulations and company processes.
Assemble the store and manage store opening and closing.
Follow mall guidelines and maintain relationships with mall partners.
Collect guest email addresses through text to join.