Temporary Rotational Server
About The Position
The Greenbrier Hotel Group dba The Greenbrier Hotel, located in White Sulphur Springs, West Virginia, seeks eight (8) full-time Seasonal Servers. Seasonal Servers will ensure all guests receive a Five Star/Five Diamond experience and will embody and maintain the Brand DNA in all aspects of the resort experience. Servers will proactively approach and acknowledge all guests in a friendly, warm, and welcoming manner in accordance with Greenbrier standards. Responsibilities include escorting guests and offering chair and napkin assistance upon arrival and seating, as well as seamless execution of all service steps throughout the dining experience.
Requirements
- Six (6) months of experience in a hotel, resort, restaurant, or private club is preferred.
Responsibilities
- Menu and beverage presentation, including full and articulate knowledge of all offerings and preparation methods.
- Place beverage and food orders into the Point-of-Sale system.
- Serve beverages utilizing full club service.
- Deliver bread and butter.
- Polish and place appropriate silverware and glassware.
- Fire appropriate courses.
- Serve and articulate all courses.
- Clear courses.
- Validate guest satisfaction throughout the meal.
- Take dessert orders.
- Prepare and serve coffee, tea, espresso, cappuccino, and latte beverages.
- Present checks and process payments.
- Assist guests with departure including a genuine farewell and invitation to return.
- Complete all assigned side work in accordance with standard operating procedures.
- Assist the dining team with all aspects of the service script.
- Maintain a high level of professionalism when interacting with callers and guests entering the dining room.
- Keep a clean and organized side station.
- Use materials and time efficiently.
- Be familiar with applicable ABC laws.
- Participate in all required meetings including pre-shift and training sessions.
- Ensure proper supplies are available at all times to effectively service guests.
- Perform a variety of tasks and assist other team members as needed due to fluctuating demands of the Hotel’s operation.
Benefits
- On-the-job training is provided.
- Employer will pay for or reimburse transportation and subsistence from the place of recruitment to the place of work if a worker completes 50% of the work contract period.
- Employer will provide or pay for reasonable return transportation and subsistence upon completion of the contract, or if the worker is dismissed earlier, unless the worker does not return due to subsequent employment with another employer.
- Inbound transportation and subsistence will be reimbursed during the first workweek.
- Outbound costs will be reimbursed during the final workweek.
- Daily subsistence will be provided at $16.28 per day during travel, up to a maximum of $68.00 per day, with receipts.
- Employer guarantees work for at least three-fourths of the workdays in each 12-week period of the total employment period.
- Employer will provide all tools, supplies, and equipment required to perform the job at no cost to the worker.
- H-2B workers will be reimbursed during the first workweek for all visa, visa processing, border crossing, and other government-mandated fees, excluding passport fees.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
