Seasonal Sales Consultant - Album Huntersville

Greystar•Huntersville, NC

6d•Onsite

About The Position

The Seasonal Sales Consultant executes the property’s marketing, leasing, and renewal strategies to support occupancy, revenue, and resident-retention goals. As a primary point of contact for prospective residents, the role guides individuals through the leasing process and communicates the community’s offerings. The position also provides administrative support to the community team and assists with lifestyle programming, resident events, and engagement initiatives. It supports resident satisfaction throughout the lease term, manages lease renewals, and uses lead-management tools, CRM systems, and reporting data to drive results. The consultant collaborates with on-site team members and upholds Greystar’s professional and ethical standards. This is a seasonal, temporary assignment anticipated to end January 31, 2027. Prior leasing experience is preferred.

Requirements

High school diploma or equivalent required.
At least 1–3 years of relevant experience in sales, marketing, internet use, and customer service, including resolving customer complaints and completing financial records, documents, and reports.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, sell, and answer questions.
Mathematical skills sufficient to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Required licenses or certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with word processing, spreadsheets, property-management applications, and database-management programs.
Proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to different markets and professionals.
Ability to physically access all exterior and interior areas of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Ability to work a flexible schedule, potentially including evenings, weekends, and holidays.
Prior leasing experience is preferred.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.
Prior leasing experience.

Responsibilities

Perform sales and leasing activities to support revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screening, preparing leases and move-in packages, and supporting move-ins and lease signings.
Collect and record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions; collaborate with teams and leadership; develop and implement marketing plans; and follow policies for concessions, specials, and occupancy programs.
Design and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use property-management software to track availability, traffic, leasing activity, resident and prospect data, and demographic information; review and analyze data.
Inspect tour paths and show-ready units, communicate maintenance needs, maintain appealing show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and classify leads through the sales process.
Support the lease-renewal program by preparing renewal materials, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond promptly and courteously to resident and client/owner concerns, resolve problems, and route or document requests as appropriate.
Provide respectful, customer-focused service to residents, prospects, and guests; answer questions, respond sensitively to complaints, and acknowledge residents by name.
Attend community and networking events, participate in outreach marketing, and build relationships with local associations and community organizations to generate traffic and referral sources.
Complete financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required.
Attend business meetings and conduct market research or other local travel as needed.
Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrues with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonuses for onsite property positions; compensation and benefits are offered subject to applicable terms.