keyholder,(P/T),Huntersville,NC

Southern Tide•Charlotte, NC
•Onsite

About The Position

The Keyholder assists with the daily operations of a Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, its lifestyle, customers, and merchandise. The Keyholder supports sales and service performance goals, maintains inventory integrity, and may open or close the store when the Store Manager or Assistant Store Manager is absent.

Requirements

  • High school diploma or GED.
  • At least 2 years of retail experience.
  • Advanced computer skills, including Excel and Word.
  • Strong attention to detail and proficient oral and written communication skills.
  • Ability to multitask, stay organized, take initiative, and work with minimal supervision or direction in a fast-paced environment.
  • Flexibility and comfort with problem-solving.
  • Ability to work varied hours and days, including nights, weekends, and holidays as needed.
  • Ability to bend, stoop, and kneel.
  • Ability to lift up to 50 pounds.

Nice To Haves

  • Appreciation for teamwork and interacting with others.

Responsibilities

  • Present and sell merchandise in a manner consistent with the brand, interacting with customers and suggesting merchandise.
  • Provide merchandising suggestions to management that may improve sales.
  • Build a personal client book.
  • Learn the point-of-sale software and troubleshoot issues when the Store Manager and Assistant Store Manager are absent.
  • Use the system for routine register transactions, inventory receiving and transfers, and opening and closing registers and the store.
  • Learn, reference, and share current product knowledge; make prompt recommendations and provide professional service, including fit and fashion advice and suggesting add-ons.
  • Participate in store-related meetings and work toward exceeding sales and service performance goals.
  • Operate the store consistently with company policies and procedures.
  • Provide ideas to grow and improve the business, including ideas related to merchandising, staffing, floor displays, store fixtures, advertising, promotions, and operating hours.
  • Safeguard store assets and maintain inventory integrity.
  • Help prevent inventory shrink to the extent reasonable and appropriate.
  • Assist with cycle counts and the year-end physical inventory.
  • Open and close registers and the store in the absence of the Store Manager or Assistant Store Manager.

Benefits

  • The company offers competitive benefits packages that may include a generous vacation policy, health and wellness coverage, a 401(k) with company match, discounted stock purchasing, education reimbursement options, and product discounts.
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