Keyholder (P/T), Coconut Point

Southern Tide • Estero, FL

7h

About The Position

The Keyholder assists with the daily operations of a Southern Tide retail store, including sales, customer service, and safeguarding store assets. The role requires understanding the Southern Tide brand, its coastal lifestyle, customers, and merchandise. The Keyholder presents and sells merchandise in keeping with the brand, provides customers with product and styling recommendations, and contributes ideas to management to improve merchandising and business performance. They learn and use the point-of-sale system for transactions, inventory receiving and transfers, and opening and closing registers and the store. In the absence of the Store Manager or Assistant Store Manager, the Keyholder may open or close the store and registers. The position also supports store meetings, sales and service goals, company policies and procedures, inventory integrity, cycle counts, and the annual physical inventory.

Requirements

• High school diploma or GED.
• At least 2 years of retail experience.
• Advanced computer skills, including Excel and Word.
• Strong attention to detail and proficient oral and written communication skills.
• Ability to work as part of a team and interact with others.
• Ability to multitask, stay organized, and take initiative.
• Ability to work in a fast-paced environment with minimal supervision or direction.
• Flexibility and comfort with problem-solving.
• Ability to bend, stoop, and kneel.
• Ability to lift up to 50 pounds.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed.

Responsibilities

• Present and sell merchandise in a manner consistent with the Southern Tide brand, interacting with customers and suggesting merchandise.
• Provide customers with current product knowledge, prompt recommendations, professional service, fit and fashion advice, and add-on suggestions.
• Build a personal client book.
• Suggest merchandising improvements to management that may increase sales.
• Learn and troubleshoot the point-of-sale software in the absence of the Store Manager and Assistant Store Manager.
• Use the point-of-sale system for routine register transactions, inventory receiving and transfers, and opening and closing registers and the store.
• Participate in store-related meetings and work toward exceeding sales and service performance goals.
• Operate the store in accordance with company policies and procedures.
• Offer ideas to grow and improve the business, including ideas related to merchandising, staffing, displays, fixtures, advertising, promotions, and operating hours.
• Safeguard store assets and maintain inventory integrity, taking reasonable and appropriate steps to prevent inventory shrink.
• Assist with cycle counts and the year-end comprehensive physical inventory.
• Open and close registers and the store when the manager or assistant manager is absent.

Benefits

• Generous vacation policy may be included in the benefits package.
• Health and wellness coverage may be included in the benefits package.
• 401(k) with company match may be included in the benefits package.
• Discounted stock purchasing may be included in the benefits package.
• Education reimbursement options may be included in the benefits package.
• Product discounts.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED