Seasonal Sales Associate - Willow Grove 0132

Pacsun Careers•Willow Grove, PA

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing customers with an engaging and exceptional experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively to the store team. Associates support sales and operational goals, follow company and loss prevention policies, maintain visual and store standards, and help deliver digital sales strategies, including ship from store and BOPIS. This is a part-time seasonal position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for product, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Address customer situations according to policy, seek solutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe shopping and working environment.
  • Comply with company policies, the Code of Business Conduct, employee policies, the Safety Program, and Loss Prevention policies.
  • Communicate policy violations to the leadership team or through the Silent Witness Hotline.
  • Share customer feedback with leadership to improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
  • Contribute to a positive work environment and uphold the Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and improve individual performance as a productive team member.
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