Pottery Barn Seasonal Sales Assoc

Williams-Sonoma•Miramar Beach, FL

23h

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. You help customers identify products suited to their style, lifestyle, cooking needs, and preferences while contributing to sales goals and the overall store experience. The role includes customer service and sales, register transactions, merchandise presentation and upkeep, and processing and restocking merchandise. Associates must meet the availability requirements applicable to their position: full-time associates are expected to have open availability, while Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Additional availability may be needed to be scheduled for 20 or more hours per week. The position requires mobility on the sales floor, operation of a POS system, and the ability to lift and move items weighing up to 75 pounds using appropriate equipment and safety techniques. High school diploma or equivalent is preferred; 1–2 years of customer service and retail sales experience is required, with specialty retail preferred but not required.

Requirements

1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
Ability to sell and demonstrate an ability to exceed selling goals and close sales.
Ability to work in a team environment while also working independently and managing one’s own time.
Ability to prioritize and handle multiple tasks simultaneously.
Ability to operate a POS system.
Ability to remain mobile on the sales floor for extended periods.
Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
High school diploma or equivalent preferred.
Full-time associates are expected to have open availability to meet business needs.
Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days and two shifts during the week; greater availability may be needed to be scheduled for 20 or more hours weekly.

Nice To Haves

Specialty retail sales experience.
Ability to think outside the box in an entrepreneurial environment.
Interest in discovering customers’ styles, lifestyles, stories, and cooking needs to recommend suitable products.

Responsibilities

Provide sincere, friendly, and energetic customer service in accordance with World-Class service standards.
Achieve established sales and contest goals.
Maintain knowledge of current sales and promotions.
Assist customers with gift wrap, gift registry, merchandise locating, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Use effective selling techniques to build multiple sales and increase productivity.
Demonstrate product knowledge, including product features and benefits.
Perform register transactions accurately and efficiently, including sales, returns, and exchanges.
Assist with the implementation and maintenance of visual merchandise presentation, signage, and lighting.
Maintain store cleanliness and upkeep; straighten and clean the store and help maintain the stockroom as needed.
Process, ticket, and restock merchandise as needed.
Perform other duties as assigned by management.
Comply with Company policies and procedures.

Benefits

Discount on Williams-Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program supporting physical, financial, and emotional health.
Paid vacations and holidays for full-time associates.
Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.
Competitive salaries and comprehensive health benefits.

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