About The Position

The Seasonal Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and provides an exceptional customer experience during the holiday season. The role focuses on customer service, sales, store organization and cleanliness, visual standards, loss prevention, and support for store sales and operational goals. The associate also supports digital sales strategies, including ship from store and BOPIS, and maintains the PacSun brand image and employee appearance standards.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week.
  • Ability to work a flexible schedule, including weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, use hands to handle or feel, and reach, twist, or squat frequently.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Required close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and partner with leadership on escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
  • Comply with Loss Prevention policies and report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Reflect the PacSun brand through enthusiasm for products, brands, fashion, and trends.
  • Contribute to a positive working environment by demonstrating core value behaviors.
  • Maintain the company's fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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