About The Position

The Seasonal Black Friday Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends while serving customers on Black Friday. The associate also completes initiatives and tasks assigned by the leadership team and contributes positively to the store team while consistently providing an exceptional customer experience. The role focuses on customer service, full-price selling, visual standards, store organization and safety, and compliance with company and loss-prevention policies. The associate supports store sales and operational goals, participates in company and store events, and executes digital sales strategies such as ship-from-store and BOPIS. This is a seasonal position. The associate must be able to work 6–8 hours on Black Friday and have schedule flexibility, including availability for weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 6–8 hours on Black Friday.
  • Schedule flexibility, including availability for weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods and climb ladders as needed.
  • Ability to talk or hear regularly; sit, stand, walk, handle or feel objects, reach, twist, or squat; and maneuver around sales floor, stockroom, and office areas.
  • Close and distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while remaining aware of product value and promotions.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and involve leadership in escalated matters.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization, cleanliness, and a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
  • Communicate Loss Prevention violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with leadership to help improve the customer experience.
  • Participate in company and store contests and events.
  • Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand and contribute to a positive working environment by demonstrating the company's core values.
  • Follow Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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