Seasonal Sales Associate - Store

Cavender Stores•Houston, TX

About The Position

The Seasonal Sales Associate delivers Best of the WEST customer service by building customer relationships and helping shoppers find products that meet their needs. The role requires maintaining product knowledge, using effective selling techniques, contributing to store sales goals, and creating an exceptional shopping experience. Sales Associates also help maintain a clean, organized, and visually appealing store, support daily operations, and follow company policies and procedures. The position supports Cavender’s Culture and the company’s Mission, Vision, and Values. It includes greeting and assisting customers, recommending merchandise, maintaining sales-floor presentation and stock, supporting store safety and security, and helping with merchandising, price changes, inventory projects, and other assigned tasks. The role requires a flexible schedule that may include evenings, weekends, and holidays, as well as regularly lifting and moving merchandise and safely using store equipment.

Requirements

  • Ability to provide exceptional customer service and build customer relationships in a fast-paced retail environment.
  • Ability to effectively sell merchandise while achieving individual and store performance goals.
  • Ability to regularly lift, move, and position merchandise throughout the work shift.
  • Ability to safely use store equipment, including handheld devices, step stools, and dollies, in accordance with company policies.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
  • Ability to comprehend basic instructions, interpret documents, and apply them to daily tasks.
  • Strong communication, interpersonal, and teamwork skills.
  • Ability to read and understand English.
  • Ability to stay alert and productive during assigned work hours.

Responsibilities

  • Support the “Cavender’s Culture” and the company’s Mission, Vision, and Values.
  • Greet every customer, engage throughout the shopping experience, and thank customers for their business.
  • Build customer relationships by identifying needs, recommending products, and providing knowledgeable, personalized service.
  • Use effective selling techniques to maximize sales opportunities while maintaining a customer-first approach.
  • Maintain knowledge of merchandise, promotions, company programs, and current Western and workwear trends.
  • Assist customers with product selection, special orders, and locating merchandise throughout the store.
  • Maintain a clean, organized, and visually appealing sales floor by stocking merchandise, recovering displays, and completing housekeeping tasks such as dusting, mopping, and vacuuming.
  • Ensure merchandise is properly displayed, signed, stocked, and located according to company standards.
  • Remain attentive to store safety and security and promptly report concerns to store management.
  • Report to work on time and maintain a neat, professional appearance.
  • Understand and follow company policies and procedures.
  • Assist with merchandising updates, price changes, inventory projects, and other assigned store tasks.
  • Perform other duties as assigned.
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