Seasonal Sales Associate- Pottery Barn kids, Pittsburgh, PA

Williams-Sonoma • Pittsburgh, PA

3d • Onsite

About The Position

As a Sales Associate at Pottery Barn Kids, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes achieving sales goals, helping customers with product and special-service needs, maintaining merchandise presentation and store cleanliness, processing transactions and merchandise, and complying with company policies and procedures.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to provide evidence of exceeding sales goals and to close sales.
• Ability to succeed in a team environment while working independently and managing time.
• Ability to thrive in an entrepreneurial environment and look for creative solutions.
• Ability to ask customers questions to understand their needs and connect them with appropriate products.
• Ability to prioritize and handle multiple tasks simultaneously.
• Ability to work toward clearly defined daily sales goals and metrics.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize items weighing up to 75 lbs. using appropriate equipment and safety techniques.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred, but not required.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Perform register transactions accurately and efficiently, including sales, returns, and exchanges.
• Assist with implementing and maintaining visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards, including straightening and cleaning the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• A discount on Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED