Seasonal Sales Associate- Pottery Barn kids, Pittsburgh, PA

Williams-Sonoma • Pittsburgh, PA

3d • Onsite

About The Position

The Seasonal Sales Associate provides customers with a distinctive shopping experience through excellent service, effective selling techniques, and detailed product knowledge in a fast-paced specialty retail environment. The role includes helping customers find suitable products and supporting sales, store presentation, transactions, and merchandise processing. Associates must follow company policies and procedures and perform other duties assigned by management. Full-time associates are expected to have open availability to meet business needs. Part-time flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts; associates scheduled for 20 or more hours weekly need greater availability.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to remain mobile on the sales floor for extended periods.
• Ability to operate a point-of-sale (POS) system.
• Ability to lift and mobilize medium to large items weighing up to 75 pounds using appropriate equipment and safety techniques.
• For full-time associates, open availability to meet business needs.
• For part-time flex associates, availability for at least two regularly scheduled shifts on separate weekend days and two weekday shifts; greater availability is required to be scheduled 20 or more hours weekly.
• Ability to work independently, manage time, prioritize, and handle multiple tasks while also contributing in a team environment.
• Ability to understand customers’ needs and preferences by asking questions and discovering their style and lifestyle.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.
• Demonstrated ability to exceed selling goals and close sales.
• Comfort working in an entrepreneurial environment and identifying creative approaches.

Responsibilities

• Provide sincere, friendly, energetic customer service and meet World-Class service standards.
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise location, catalog and special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate product knowledge, including product features and benefits.
• Perform register transactions accurately and efficiently, including sales, returns, and exchanges.
• Help implement and maintain visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and upkeep, including straightening, cleaning, and helping maintain the stockroom.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management and comply with company policies and procedures.

Benefits

• Employee discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED