Seasonal Sales Associate-8193 Harrisonburg, VA 22801

Five Below•Harrisonburg, VA

13d•Onsite

About The Position

Five Below is seeking part-time Seasonal Sales Associates to deliver outstanding customer service and support sales during the busy holiday season, October through January. Associates help customers find merchandise, share product knowledge, promote store events and offers, address customer concerns, keep merchandise organized and stocked, and provide efficient checkout experiences. The role involves working collaboratively with the store team to support store and company goals. The position is temporary and paid hourly, starting at $12.77. The job description notes that additional responsibilities may be assigned by the Store Manager based on store needs.

Requirements

At least 16 years old.
Available to work a flexible schedule, including days, evenings, weekends, and possibly overnight shifts; travel may be required as needed.
Comfortable using or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
Good communication skills and ability to engage with customers.
Able to handle customer interactions and potential issues or concerns courteously and professionally.
Able to use basic information-gathering skills to solve problems.
Able to learn procedural knowledge through on-the-job training.
Able to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
Able to remain in a stationary, upright position for 80% of the time.
Able to frequently move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5–10 feet.
Able to frequently ascend and descend ladders to retrieve and put away stock.
Able to frequently kneel, bend, twist, and stoop, including in the stock room and on the sales floor.
Able to frequently move across the sales floor and between the sales floor and stock room.
Able to frequently communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.

Responsibilities

Greet and acknowledge customers promptly, assist them, and manage multiple customer interactions efficiently.
Assess customer needs by sharing product knowledge, answering questions, directing customers to merchandise, and offering recommendations.
Use suggestive selling and stay informed about product availability.
Inform customers about store events, promotions, and special activities.
Address customer issues and use product knowledge to offer alternative solutions, seeking exchanges where possible.
Inform management in a timely manner about restocking and service needs, and customer feedback.
Collaborate with the team to support store and company objectives and maintain a positive, productive work environment.
Keep merchandise organized and the sales floor stocked.
Provide seamless checkout experiences at the register.
Perform additional duties assigned by the Store Manager according to store needs.