Seasonal Retail Support Warehouseman, Southcenter

Macy's•Seatac, WA
•$22 - $24•Onsite

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; tagging items; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts to help complete Buy Online Pickup In-Store (BOPS) orders on time. You help keep the stockroom and sales floor running efficiently, greet customers, resolve issues, and deliver orders with care. The role also supports a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and assisting with merchandise moves. Colleagues organize the stockroom, complete orders, and help prepare the team for the next day. The position emphasizes customer service, teamwork, operational excellence, continuous improvement, and achieving sales goals.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 30 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Receive, tag, and organize merchandise, maintaining inventory accuracy and an orderly stockroom.
  • Pick, pack, and retrieve customer orders from back-of-house storage, monitor BOPS alerts, and help complete orders on time.
  • Deliver orders curbside and provide helpful customer service, including greeting customers and resolving issues.
  • Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
  • Complete orders and organize the stockroom to support the next day's operations.
  • Collaborate with colleagues and contribute to sales goals and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
  • Competitive pay
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