Seasonal Retail Support Warehouseman, Southcenter

Macy's•Tukwila, WA

6d•Onsite

About The Position

As a Receiving Colleague, also known as a Back of House colleague, you support store operations, maintain inventory accuracy, and help provide a smooth customer experience. Duties include receiving and organizing merchandise, picking, packing and retrieving orders from back-of-house storage, delivering curbside orders, and monitoring alerts to ensure Buy Online Pickup In-Store orders are ready on time. You also help keep the stockroom and sales floor running efficiently and assist customers by greeting them warmly and resolving issues. The role includes preparing the store for the day, reviewing goals and learning about products and promotions, receiving and tagging merchandise, organizing the stockroom, and supporting accurate order fulfillment. You also help maintain a shoppable sales floor by recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. At the end of the day, you organize the stockroom and complete orders to prepare the team for the next day. The position requires flexible availability, including days, evenings, weekends and holidays. All schedules include weekend shifts, and hours depend on business needs and colleague availability. Seasonal employment is indicated by the job title. The role involves standing, lifting, moving, reaching, and use of computers and other technology, including handheld equipment and a cash register.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and as part of a team.
Ability to stand for at least two consecutive hours.
Ability to lift at least 30 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Receive, tag, and organize merchandise.
Maintain inventory accuracy and organize the stockroom.
Pick, pack, and retrieve customer orders from back-of-house storage.
Monitor alerts and complete Buy Online Pickup In-Store orders on time.
Deliver orders curbside to customers.
Greet customers, listen to them, and resolve issues through helpful interactions.
Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
Review goals, learn about new products and promotions, and prepare the store for success.
Complete orders and organize the stockroom at the end of the day.
Collaborate with teammates to support store operations and customer service.
Work toward daily sales goals and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.