Seasonal Retail Stock - West End Center Rack
About The Position
Nordstrom Rack team members work in a fast-paced, high-energy store environment, collaborating to create a welcoming and inclusive atmosphere for customers. They help provide a quick and easy customer experience and keep the store clean and clutter-free. Team members may work in different areas of the store as needed, including sales and customer service, stock support, and fulfillment. Sales and customer service work includes keeping the salesfloor runway-ready through re-merchandising and straightening; assisting customers with in-store, online, and mobile transactions; operating point-of-sale systems; supporting fitting rooms; sorting and returning clothing to the salesfloor; organizing stockrooms; checking in and ticketing merchandise; using store technologies; following operational, merchandise, and asset-protection standards; and promoting Nordstrom Rewards. Stock support and fulfillment work includes receiving and unloading freight, unpacking and delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems to scan and research merchandise shipments, maintaining clean and organized selling floors and stockrooms, and supporting store needs such as special events, backroom organization, markdowns, and relocating fixtures.
Requirements
- Clear and effective communication and strong interpersonal skills.
- Accountability, initiative, and a high level of ownership.
- Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work a flexible schedule based on business need.
Responsibilities
- Keep the salesfloor runway-ready by re-merchandising and straightening merchandise throughout the day.
- Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging items.
- Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the salesfloor.
- Maintain a clean, clutter-free customer experience by sorting and returning clothing to the salesfloor.
- Keep stockrooms organized and ensure merchandise is checked in and accurately ticketed.
- Use technologies required in the store environment.
- Follow operational, merchandise, and asset-protection standards.
- Promote initiatives such as the Nordstrom Rewards program.
- Receive and unload freight, unpack merchandise, and deliver it to selling departments.
- Fulfill customer orders promptly and prepare and ship orders according to quality, packing, and shipping standards.
- Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory control processes.
- Help maintain clean and organized selling floors and stockrooms.
- Provide general store support, including setting up special events, organizing the backroom, processing markdowns, and relocating store fixtures.
Benefits
- Medical, vision, and dental coverage
- Retirement benefits
- Paid time away and PTO accruals
- Life insurance and disability coverage
- Merchandise discount
- Employee Assistance Program resources
- Holidays
- Potential eligibility for performance-based incentives or bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
