Seasonal Retail Sales Lead - Portland Mall Kiosk
About The Position
Superfeet is seeking passionate, diverse, and team-minded individuals to join their quest to help as many feet as possible. They offer a workplace culture founded on core values and putting people first. With almost 50 years of innovation, Superfeet focuses on delivering shape and support to enhance the well-being of all individuals, blending biomechanical science, technology, a passion for helping people, and a love for fun. This role is for a Seasonal Retail Sales Associate who will help bring the Superfeet brand to life by welcoming shoppers, learning products, and helping consumers find solutions to move, feel, and perform better. The goal is to create an experience that turns curious shoppers into loyal fans. This is a hands-on retail role combining consumer service, sales, product education, and day-to-day kiosk operations. No prior insole expertise is required, as training will be provided. The emphasis is on enjoying helping people, being comfortable starting conversations, and identifying opportunities to introduce Superfeet.
Requirements
- A positive, friendly, and consumer-focused attitude
- Strong leadership, coaching, and communication skills
- Comfort engaging with people you don't know and starting conversations
- Ability to lead by example and positively influence a team
- Strong judgment and confidence making day-to-day decisions
- Ability to stay calm and solution-oriented when challenges arise
- Dependability, organization, and attention to detail
- Ability to prioritize multiple needs in a fast-paced environment
- Comfort using technology and learning new systems
- Ability to stand for extended periods and lift up to 40 lbs.
- Availability to work a flexible schedule, including evenings, weekends, and holiday shopping periods
- Two or more years of retail, sales, or consumer service experience preferred
- Previous experience as a keyholder, shift lead, or informal team leader strongly preferred
- Experience coaching, training, or supporting teammates is a plus
- Candidates must be 18 years or older to apply.
Nice To Haves
- Experience or interest in the following areas is also valued: Sporting goods or specialty retail, Footwear, Running, walking, hiking, or outdoor activities, Fitness or wellness, Consumer service or sales
Responsibilities
- Model the energy, attitude and professionalism expected of the team
- Provide coaching, support and guidance throughout each shift
- Help onboard and train teammates on products, sales techniques and kiosk operations
- Serve as a go-to resource when questions, challenges or consumer concerns arise
- Help communicate priorities and keep the team focused during busy periods
- Remain energetic for long periods of standing
- Welcome shoppers and create a friendly, engaging environment
- Learn Superfeet products and confidently explain their features and benefits
- Ask thoughtful questions to understand consumer needs and make recommendations
- Help resolve consumer concerns with professionalism and care
- Ensure every interaction reflects the Superfeet brand
- Build authentic connections that support sales and consumer loyalty
- Work toward individual and kiosk sales goals
- Process purchases accurately using the point-of-sale system
- Help manage inventory, merchandising and product organization
- Support opening and closing procedures and keyholder responsibilities
- Keep the kiosk clean, organized, stocked and ready for consumers
Benefits
- Employment with Superfeet will be contingent upon the successful completion of a drug screen and background check.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
