Seasonal Retail Sales Lead (Westfarms Mall)

Squishable • Farmington, CT

8h • Onsite

About The Position

The Seasonal Retail Sales Lead is a key member of Squishable’s store leadership team, supporting the Store Manager in driving sales, developing team members, and creating an exceptional experience for every customer during the busy holiday season. The role helps lead the sales floor during peak periods, encourages customer engagement and product recommendations, supports seasonal promotions and merchandising, and helps maintain an organized, well-stocked store. The Retail Sales Lead also provides day-to-day direction to team members, assists with customer concerns, and supports opening, closing, and keyholder duties as assigned.

This seasonal position is based at Westfarms Mall and runs from November 2026 through early January 2027. Flexible availability is required, including evenings, weekends, and holidays. The pay rate is $17.00 per hour.

Requirements

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment is preferred.
• Passion for people and creating a fun, welcoming customer experience.
• Strong communication and organizational skills, with the ability to stay positive and flexible during busy periods.
• Ability to work as a team player, motivate others, take initiative, and assist wherever needed.
• Comfort receiving and providing feedback and helping keep the team focused on shared goals.
• Flexible availability throughout the holiday season, including evenings, weekends, and holidays.
• Ability to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older.

Nice To Haves

• At least 1 year of retail, customer service, or leadership experience in a fast-paced environment.

Responsibilities

• Support the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season.
• Help lead the sales floor during peak periods, keeping the team focused on customer service and sales goals.
• Drive holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products.
• Support seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor.
• Help manage customer flow and resolve concerns with a positive, solution-oriented approach.
• Provide day-to-day direction and support to team members and assist wherever needed during busy periods.
• Support opening, closing, and keyholder responsibilities as assigned.

Benefits

• A fun, welcoming workplace where creativity and personality are encouraged.
• Career growth opportunities, including the possibility for seasonal team members to continue in ongoing roles.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed