Seasonal Retail Sales Associate, Westfarms
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with relevant products and services. Through product knowledge and customer engagement, you work toward sales goals, build trust, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and engaging customers in friendly conversations. Colleagues maintain a shoppable environment by merchandising new receipts, processing damages and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a courteous close to each interaction. Seasonal colleagues are typically scheduled for 10–20 hours per week; actual hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adapt to changing priorities, and work independently as well as with a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Engage customers with a warm welcome, understand their needs, and provide personalized product and service recommendations.
- Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and build customer loyalty.
- Prepare and maintain a clean, organized, inviting, and shoppable sales floor.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
- Share loyalty program benefits and ensure customers have what they need before concluding interactions.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
