Seasonal Holiday Retail Assistant Manager- Westfarms

Cherry Hill Programs • Farmington, CT

3d • $18 - $19

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to work alongside the Local Manager and help lead a team creating holiday memories for children and families. The role supports daily photo operations, team motivation and development, sales and service excellence, and memorable Santa visits and photo experiences.

The Assistant Local Manager helps prepare the location for opening, supports day-to-day operations, captures photos, assists guests with souvenir choices, resolves service issues, and helps maintain company procedures. The position requires availability for at least 20 hours per week or as needed, required pre-season training, and a flexible schedule that includes evenings, weekends, holidays, and peak retail periods. This is a seasonal role at Westfarms, with opportunities to return in future holiday seasons and explore growth opportunities in the souvenir photography division where available.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Must be comfortable in a cash-handling and sales-transaction position.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work a minimum of 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including hiring completion, inventory, equipment setup and testing, scheduling, training, and opening and closing procedures.
• Capture photos and help guests choose memorable souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and other administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• One free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, a personalized digital message from Santa powered by Portable North Pole, and three free months of access to Pixie Post.
• Opportunity to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed