Seasonal Holiday Retail Assistant Manager- Westfarms

Cherry Hill Programs Seasonal Jobs • Farmington, CT

1d • Onsite

About The Position

Cherry Hill Programs is hiring a seasonal Assistant Local Manager to help lead holiday retail photo operations at Westfarms. Working alongside the Local Manager, this role helps create memorable Santa visits and photo experiences for children and families. The Assistant Local Manager supports daily operations, team development, sales and service excellence, and guest satisfaction. Photography experience is not required.

Requirements

• Must be at least 18 years of age.
• Strong communication, organization, time management, and problem-solving skills.
• Comfort with cash handling and sales transactions.
• Ability to lead a team, work independently, and make sound decisions.
• Availability to attend required pre-season training.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak retail periods.
• Available to work at least 20 hours per week or as needed.
• Ability to lift and carry equipment weighing 10–25 pounds and stand for prolonged periods.

Nice To Haves

• Previous leadership or management experience in retail, hospitality, customer service, or a similar environment.
• High school diploma or equivalent.
• Experience managing teams or operations across multiple locations.
• Demonstrated success driving sales, guest experience, and operational results.
• Experience with scheduling, training, coaching, and developing team members.

Responsibilities

• Promote a positive, collaborative environment while upholding company values and policies.
• Support opening-day preparations, including completing hiring, managing inventory, setting up and testing equipment, scheduling, training, and opening and closing procedures.
• Capture photos and help guests select souvenirs.
• Resolve customer concerns and service issues to support a positive guest experience.
• Lead by example and reinforce procedures set by senior management.
• Troubleshoot technical issues and escalate them to IT or Local Management as needed.
• Assist the Local Manager with inventory, scheduling, training, recruiting, and administrative tasks.
• Perform other duties as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to your paycheck.
• Employee Referral Program.
• A free Santa visit for friends and family, including 10 photo prints, 10 free holiday cards from Shutterfly, and three free months of access to Pixie Post.
• Opportunities to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed