Seasonal Retail Sales Lead - Portland Mall Kiosk

Superfeet•Portland, OR

35d•Onsite

About The Position

Superfeet Worldwide is seeking passionate, diverse, and team-minded individuals to join their quest to help as many feet as possible. The company prides itself on a workplace culture founded on core values and putting people first. With almost 50 years of innovation, Superfeet focuses on delivering shape and support to enhance the well-being of all individuals, blending biomechanical science and technology with a genuine passion for helping people and a love for fun. They foster an environment that inspires growth and innovation and challenges the status quo. This seasonal role at the Portland Mall Kiosk is for individuals who match Superfeet's energy, love connecting with others, and know how to create great consumer experiences. As a Seasonal Retail Sales Associate, you will help bring the Superfeet brand to life by welcoming shoppers, learning about the products, and assisting consumers in finding solutions that help them move, feel, and perform better. The goal is to create an experience that turns a curious shopper into a loyal fan. This is a hands-on retail role combining consumer service, sales, product education, and day-to-day kiosk operations. While no prior insole expertise is required, a genuine enjoyment of helping people and comfort in starting conversations with shoppers to identify opportunities to introduce Superfeet are essential.

Requirements

A positive, friendly, and consumer-focused attitude
Strong leadership, coaching, and communication skills
Comfort engaging with people you don't know and starting conversations
Ability to lead by example and positively influence a team
Strong judgment and confidence making day-to-day decisions
Ability to stay calm and solution-oriented when challenges arise
Dependability, organization, and attention to detail
Ability to prioritize multiple needs in a fast-paced environment
Comfort using technology and learning new systems
Ability to stand for extended periods and lift up to 40 lbs.
Availability to work a flexible schedule, including evenings, weekends, and holiday shopping periods
Must be 18 years or older to apply

Nice To Haves

Two or more years of retail, sales, or consumer service experience preferred
Previous experience as a keyholder, shift lead, or informal team leader strongly preferred
Experience coaching, training, or supporting teammates is a plus
Experience or interest in sporting goods or specialty retail
Experience or interest in footwear
Experience or interest in running, walking, hiking, or outdoor activities
Experience or interest in fitness or wellness
Experience or interest in consumer service or sales

Responsibilities

Model the energy, attitude and professionalism expected of the team
Provide coaching, support and guidance throughout each shift
Help onboard and train teammates on products, sales techniques and kiosk operations
Serve as a go-to resource when questions, challenges or consumer concerns arise
Help communicate priorities and keep the team focused during busy periods
Remain energetic for long periods of standing
Welcome shoppers and create a friendly, engaging environment
Learn Superfeet products and confidently explain their features and benefits
Ask thoughtful questions to understand consumer needs and make recommendations
Help resolve consumer concerns with professionalism and care
Ensure every interaction reflects the Superfeet brand
Build authentic connections that support sales and consumer loyalty
Work toward individual and kiosk sales goals
Process purchases accurately using the point-of-sale system
Help manage inventory, merchandising and product organization
Support opening and closing procedures and keyholder responsibilities
Keep the kiosk clean, organized, stocked and ready for consumers