Seasonal Retail Sales Associate, Fairfield Solano

Macy's•Fairfield, CA
•$17 - $21•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you blend results-oriented selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with products and services. On the sales floor and in the fitting room, you use warmth, product knowledge, and a personal approach to create memorable visits, build trust, meet sales targets, and inspire customer loyalty. The role is centered on customer service, selling, teamwork, and creating welcoming experiences. You also help keep the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. They maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected merchandise returns to vendors, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another and work to improve their performance and contribute to individual and store results. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and interest in meeting daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.

Responsibilities

  • Provide personalized customer service and product recommendations, and connect customers with appropriate products and services.
  • Engage customers, build relationships and loyalty, and work toward daily and other sales goals.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts; process damages, testers, and selected merchandise returns to vendors; update signs and pricing; and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank customers sincerely.
  • Support colleagues through honest, caring, collaborative teamwork and learn from others to improve results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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