Seasonal Retail Sales Associate - Womens Shoes, Fairfield Solano

Macy's • Fairfield, CA

21h • Onsite

About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help maintain a clean, organized, and inviting shopping space. The role is seasonal and includes required weekend shifts; hours depend on business needs and colleague availability.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships through welcoming, personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and work to improve individual and store results.

The position requires frequent use of computers and other technology, including handheld equipment and cash registers. Physical activities include talking, lifting, constant movement, standing, reaching, stooping, kneeling, crouching, and climbing ladders. The role requires standing for at least two consecutive hours and lifting at least 25 pounds, as well as close vision, color vision, depth perception, and focus adjustment.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays; dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to team dynamics.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

• Understand customers’ needs and provide personalized product and service recommendations.
• Engage customers with genuine hospitality and build relationships that encourage repeat visits.
• Work toward daily sales goals using customer engagement and smart selling behaviors.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, prepared, and shoppable.
• Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
• Share Loyalty program benefits and ensure customers have what they need before concluding each interaction.
• Collaborate with colleagues and support individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed