Seasonal Retail Sales Associate, Fairfield Solano

Macy's•Fairfield, CA

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. The role also includes maintaining a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and helping ensure the sales floor is ready for customers. They welcome customers and build relationships through friendly, personal conversations. Throughout the day, they merchandise new receipts, process damages, testers, and select merchandise for return to vendors, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, help customers complete their shopping, and provide a sincere closing interaction. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The position requires flexible availability, including days, evenings, weekends, and holidays, as well as dependable attendance and punctuality.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with adaptability to changing priorities.
Ability to work independently and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver personalized customer service and product recommendations through genuine hospitality and customer engagement.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Welcome customers and build relationships through friendly, personal conversations.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Share loyalty program benefits and ensure customers have what they need before they leave.
Collaborate with teammates and support colleagues with honesty, care, and collaboration.

Benefits

Competitive pay
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice