Seasonal Retail Sales Associate, Deerbrook Mall
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a clean, organized, inviting shopping environment. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability to work days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and willingness to start a new venture and adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and create friendly, personal conversations that build customer relationships.
- Understand customer needs and provide personalized product and service recommendations.
- Achieve sales goals through customer engagement and effective selling behaviors.
- Share Loyalty program benefits and ensure customers have what they need before they leave.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts; process damages, testers, and select merchandise for return to vendors; update signs and pricing; and support merchandise moves.
- Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
- Use a sincere thank-you and, when appropriate, walk the customer’s package around and use the customer’s name.
- Support teammates with honesty, care, and collaboration, and work to improve individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
