Retail Receiving Support Associate, Deerbrook Mall - Full Time
About The Position
The Retail Receiving Support Associate, also known as a Back of House colleague or Receiving Colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving, tagging, organizing, and restocking merchandise; maintaining the stockroom and sales floor; picking, packing, and retrieving orders; monitoring alerts to complete Buy Online Pickup In-Store orders on time; and delivering curbside orders. The associate also greets customers, listens and responds to their needs, resolves issues, and helps achieve sales goals through helpful service and genuine hospitality. They recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, complete orders, and organize the stockroom to prepare for the next day. Teamwork, dependable attendance, adaptability, attention to detail, and a commitment to improving store and customer results are important.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, organize, and restock merchandise while maintaining inventory accuracy.
- Maintain an organized stockroom and support efficient store operations.
- Pick, pack, and retrieve customer orders from back-of-house storage.
- Monitor alerts and complete Buy Online Pickup In-Store orders on time.
- Deliver orders to customers curbside.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Work with colleagues to meet sales goals and achieve store results.
- Complete orders and organize the stockroom at the end of the day.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
